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PixEarn Refund Policy

Upcoming - Digital Store
This policy will apply once the PixEarn Digital Store is live.

Effective Date: Thursday, Feb 19, 2026

1. Nature of Digital Products

All products sold on PixEarn are digital downloads.

Due to the nature of digital goods, items cannot be physically returned once downloaded.

2. Eligible Refund Cases

Refunds may be granted only if:

  • The file is corrupted or incomplete
  • The file does not match the product description
  • A verified technical failure prevents download

3. Non-Eligible Refund Cases

Refunds will not be granted for:

  • Change of mind
  • Accidental purchase
  • User misunderstanding of product specifications
  • "Did not like the product" claims

4. Refund Review Process

All refund requests will be reviewed manually.

PixEarn reserves the right to:

  • Request supporting evidence
  • Deny refund requests if abuse is suspected
  • Suspend accounts in cases of repeated refund abuse

5. Chargebacks

If a chargeback is initiated without contacting support first:

  • The associated account may be temporarily restricted
  • Access to purchased files may be revoked

6. Related Policies

Please also review the following related policies:

7. Contact

For refund-related questions:

This refund policy is designed to protect both buyers and creators on the PixEarn platform. We aim to be fair and transparent in all refund decisions.

— Team PixEarn
Refund Policy | PixEarn